Verification & Safety Standards
Our Promise to You
Only Licensed Professionals
Every clinician delivering care on Calmshell holds active, verified credentials.
Complete Transparency
You'll always know a clinician's credentials, specialization, and jurisdiction.
Ongoing Verification
We regularly confirm that all licenses and insurance remain active and in good standing.
Respect for Privacy
Your data and clinician records are protected under PIPEDA and PHIPA regulations.
Our Compliance Standards
Provincial Licensing
Insurance Verified
PIPEDA Compliant
Background Checked
How We Verify Every Clinician
Our multi-step verification process ensures only qualified professionals join our platform
Registration & ID Verification
Clinicians upload government-issued ID and professional documents for identity confirmation.
Why It Matters
Confirms the clinician’s identity and prevents fraudulent accounts.
License & Jurisdiction Check
We cross-check each license with the appropriate provincial regulatory body (e.g., CRPO, CPO).
Why It Matters
Ensures the clinician is legally allowed to practice in their region.
License & Jurisdiction Check
We cross-check each license with the appropriate provincial regulatory body (e.g., CRPO, CPO).
Why It Matters
Ensures the clinician is legally allowed to practice in their region.
Background Screening
We complete Criminal Record (CPIC) and Vulnerable Sector checks through trusted providers.
Why It Matters
Supervised Clinician Protocol
Clinicians under supervision submit supervisor credentials and consent letters.
Why It Matters
Offers safe pathways for students or newly licensed professionals.
Continuous Monitoring
Licenses and insurance are reviewed quarterly. We pause non-compliant accounts.
Why It Matters
Keeps standards consistently high over time.
Your Safety Is Our Priority
We’re committed to maintaining the highest standards of safety and professionalism on our platform. When you choose a therapist through Calmshell, you can trust that they’ve undergone rigorous verification.